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Microsoft restores servers after global outage hits Outlook and Teams

· 50-word read

Microsoft restores servers after global outage hits Outlook and Teams

In 50 words

Microsoft said its servers were returning to service after a global outage hit Microsoft 365, including Outlook and Teams, on 12 Nov. Down Detector logged nearly 130,000 reports. Microsoft said many servers became unexpectedly unavailable and it was restarting them. Configuration updates are a possible cause, still under investigation.

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Why it matters

An expert quoted by The Guardian said businesses that rely on cloud services such as Microsoft 365 should have back-up options in case of outages.

Key dates

  1. 12 Nov, 21:00 UTCMicrosoft said an alternative health check method had returned some affected servers to service and was being applied more widely.
  2. 12 Nov, 21:41 UTCMicrosoft said it was restarting and validating affected servers and assessing whether reverting recent configuration updates could speed recovery.

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