Assistant Office Manager – Counter Office -CNX or HKT

Responsible to :- General Manager -Bangkok Office / Director

Job Description :-

Salary :- 20,000 -30,000/- Thai Baht

Incentive :- Up to 20% of Profit (Paid quarterly)

Duty Timing :- Free Time (Must be notified to head office within 07 day of starting work)

He /She must have travel background with at least 2 years of experience

1. Monitor Day to Day Work
   1. Counter Tours with specific target
   1. Tours Operations -Specially City Tours and Tours operated by Company
   1. Sales follow up to B2B partner located at destinations only
   1. Assist counter tours team to reach target
2. Source Product of destinations and update to product Manager:- Our KPI is finding 1 product per day on working day so we can find more supplier in destinations.
3. Update Bank Statement and pay in slip to Bangkok Office for day to day sale,
4. Make Sure our Tours counter create booking using our sun leisure world software so all the report can be generated automatically
5. Drive our company to target of Chiang Mai Or Phuket
6. PR- Entertain F&B manager, Reception Staff, GM of hotel or provide souvenir time to time to update our product
7. Monitor google review of office and make sure the person take tours already write a review.

KPI :- Target and Supplier registration to our portal.

Our First Target is to sale City Tours which is operated by US in destinations.

Chiang Mai Sale Segment :-

1. Counter Tours- Walk Client of Hotels and nearby Hotels
2. Join Tours – Our Operated Tours by our OTA, B2B or B2C Team
3. Sub DMC office – Act as sub agents to different DMC in Thailand.

Our Product:- Chiang Mai local product selling through B2B portal

Our Strength:- Local present, easy booking, last minute booking and easy cancellation

1.. 2., 3 of Segment :-

1. Counter Tours: –
2. Introduce yourself to Reception
3. Bring some food 02 or 3 time to hotel
4. Keep our TV open and playing product of destinations
5. Keep product what our traveler want not what we want to sale ?
6. Try to have up to date product at our website so counter tours person can sale.

• Join Tours:- Target B2B travel operator to sale our Join Tours
  • Phuket :- Phuket City Tours, Evening City Tour
  • Chiang Mai :- Chiang Mai City Tours, Food Tours and Tuk Tuk Tour Chiang Mai

     
      3.   Sub DMC:- We want to assist DMC not become DMC, so Our tour counter staff should make a call 05 travel agency outside destinations -each shift (Expected 02 Shift ). To suggest and promote our product

Target:- Mutually agreed by Manager and Director

Shift wise Target and Segment wise target would be suggested upon successful interview.

Staff Strategy :- Office Manager

If you are interested in this vacancy, apply your resume directly or contact us to get more information : [email protected]